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re-think emotional intelligence
THINK
behavioural intelligence
EMOTIONAL INTELLIGENCE
IN THE WORKPLACE
Most people misunderstand it however it accounts for 58% of performance in all job types
Ask people what their understanding of what emotional intelligence is and 90% of the time people will struggle to explain it. Most will say it means empathy, which represents one part of one fifth of what it is.
The word emotional can be subject to misinterpretation, often associated with being upset, or angry however it's our emotions that drive our behaviour, and our behaviour drives performance, fundamental to our successes and failures, at home and at work.
Let's start by being clear about what emotional intelligence is. If you were to sum it up in one word - you could use the word "judgement". Meaning the ability to make considered decisions or come to sensible conclusions.
You've got to also add into this action - action can be what you choose to take, or what you choose not to take!
Five Dimensions Shape Your Emotional Intelligence
NB Emotional intelligence is often referred to as EI.
Why is it so important?
It impacts business performance
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Increase sales by 20%
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Decrease attrition by 50%
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Leaders who are high in it, are 40% more successful
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It accounts for 58% of performance in all job types
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90% of high achievers, are high in emotional intelligence
Round Table Discussion
Build Teams, Build People, Build Performance
Getting people together to discuss emotional intelligence and how it plays out in the workplace is a great way to build awareness and boost performance—both individually and across the business. Ideally, form groups of around five people, either from the same department or a mix. In the first roundtable, each person should introduce one of the five areas of emotional intelligence, followed by an open discussion about how it shows up in their role, team dynamics, current challenges, and individual strengths and weaknesses.